Tufting Fabric

All our products, including the carpet shaver with cutting guide, are meticulously tested to meet the highest standards before shipment. As a result of this stringent testing process, we are unable to accept returns for this product unless it is defective or does not conform to the advertised specifications.

If you encounter any issues within 15 days of receiving your order, please contact our customer support. Our team will assist you in troubleshooting and, if necessary, provide a replacement in accordance with our warranty policy.

We appreciate your understanding of our return policy, which ensures the quality and reliability of our products

Domestic Shipping (Colombia):

• Free standard shipping available within Colombia.
• Delivery times vary based on location.

International Shipping:

• Additional charges apply for international orders.
• Shipping fees are calculated during checkout based on destination.

General Information:

• Orders are processed promptly.
• Accurate shipping information is crucial.

Customs and Duties:

• International customers are responsible for any customs fees.
• Verify local regulations for duties, taxes, and import fees.

For any questions, please contact our customer support.